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 OEM/ODM |
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| > Scope of ODM/OEM Servicesr > Tech-support service > Warranty & Return Policy |
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Our ODM/OEM service is defined as the customization of our products to meet the ever-changed market need. Owning the fundamental and vital technology, we are able to tailor our products to meet your need in the following aspects:
· Gift box design
· Driver Customization
· Private logo
· Housing color
· Carton
· Sticker / label
· Hardware Redesign (including PCB and firmware)
· Mould Redesign
If you would like to place an OEM order for any one of our products, you can download and fill in the form of OEM Requirements; if you want to customize driver, you can download and fill in the form of Driver Customization Requirements and email to sales@beyondtel.com .
If you want to place an ODM order (including the redesigns of mould, hardware, PCB and firmware), you had better contact our sales team and discuss in detail.
Contact us today, and our sales team will help you choose a product to best fit into your current market. On the other hand, all our ODM/OEM customers can get free and prompt online tech-support by emailing to tech@beyondtel.com if they have any technical problems.
Warranty & Return Policy
All of our products carry one-year limited hardware warranty, which assures customers that the products will conform to their published specifications and will be free from factory defects since the delivery and for a period of one year thereafter.
We will be willing to repair or replace the defectives. But customers will pay for the fee of returning the defectives to BeyondTel, and BeyondTel will pay for the fee of sending the replacements. As for distributors, please aggregate defectives to 10 units or more before exchanging.
However, any man-made damages to the products are excluded to warranty and return policy, and customers will be required to pay for the repair and delivery expense.
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